This page was created to answer any questions you may have about our business policies. If you have any further questions please feel free to contact us.
We take your privacy seriously because we respect you as a customer.
In short, we will never sell or share your information with a third party, and we only collect information as is needed to complete your order. This page outlines our privacy terms in regards to data collection. For more information about shipping and privacy , please consult our shipping page.
When you place an order with our site, your information is encrypted using the latest 128-bit SSL security. Once your order is placed it is then stored securely and deleted off of our server records.
What is collected, and how is it used?
For purposes of diagnosing problems with our server, or gathering broad demographic information, we occasionally will use information on site visitors such as their IP address. This information is collected in aggregate and never specifically researched or recorded.
When you place an order with us, we collect your shipping and billing information. It is used solely for that purpose and is never shared with a third party, for any reason.
Access to Consumer Data
Outside of the site's administrators, no one has access to consumer data. As the consumer however, you have the opportunity to view and correct any data that we collect. Such requests should be sent to our address via regular mail. Please consult our contact page for this information.
If you have any questions about our policy, please feel free to contact us and we would be happy to answer your questions.
CondomMan.com, the CondomMan logo, the CondomMan character and all associated ideas and images are registered trademarks of Green Web Properties. Any questions about the use of our trademarks or copyrighted material should be directed to us through our contact page. We are happy to share our images with our business partners and friends, however we ask that you email us before use, as any unauthorized use of such materials is prohibited. Please contact us if you have interest in reproducing or publishing our images or any other part of our site.
Sales Tax :
CondomMan.com is proud to be based out of the great state of California in the city of Los Angeles. As such we are required to collect sales tax from any customer who is also based in California. “We don't charge tax, we just collect it.”
We take every precaution and great care in our shipping process to ensure that all packages are delivered in a timely and efficient manner. However we can not be held liable for misdirected, mislabelled or lost packages sent by First Class Mail. Thus, please double check your address before placing your order. Any domestic orders placed with Priority or Express shipping are insured. Any international orders above $50 is also insured.
If an item is returned to us by the Postal Service for any reason you will be refunded minus a 15% restocking fee. If you would like to return your unopened item to us then there will be a 15% restocking fee applied. We will accept most items with the exception of lubricants, vibrators, deodorants and tanning lotion, which we do not accept returns on due to health and sanitary reasons.
We accept certain refunds on the basis of an error on our part, or an error on the part of the Postal Service. We reserve the right to refuse any refund for health and security reasons, however we do encourage you to email us and we will try our best to work something out. Refunds are issued as store credit, and we can not refund or reimburse shipping expenses.
We are excited to have affiliate partners from around the globe. We have set up certain terms and conditions for our affiliation with these partners :
- Each affiliate will earn 15% of the total cost of their referral's purchases (minus shipping or sales tax.) We may change this at any time and we may increase this rate for our best performing affiliates.
- Affiliates who refer other affiliates will earn a bonus percentage to be determined by their recruit's sales activity.
- We prefer all affiliates to use our ready-made banners and links to direct traffic to our site. However custom links are welcomed with our approval prior to posting.
- Because we sell them at near cost at very little profit to us, Durex Avantis are excluded from the affiliate program. We reserve the right to exclude other items from the affiliate program as well.
- We do not tolerate spam, excessive popups or any other form of advertising which may be deemed as harmful to our site's image and contrary to our business policies.
- Affiliates are independent contractors and not direct employees of CondomMan.com. As such we reserve the right to terminate any affiliate at any time, for any reason, with or without pay.
- Any questions or comments can be directed through our contact page.